Frequently Asked Questions (FAQ)
General Information
Pixel Technology is a leading e-commerce platform in Bangladesh specializing in genuine computers, laptops, components, accessories, Gadgets, Mobile Accessories and networking products.
Sorry, We don't have physical store right now. But our online office is located in Mohammadpur, Dhaka. However, we primarily serve customers all over Bangladesh through our online store.
Absolutely. We take pride in selling 100% authentic and brand-new products sourced from authorized distributors.
Ordering & Payment
Simply browse our website, add your desired items to the cart, and proceed to checkout. Fill in your delivery details and choose your preferred payment method.
We accept Cash on Delivery (COD), Mobile Banking (bKash, Nagad, Rocket), and Online Bank Transfers.
While you can checkout as a guest, creating an account allows you to track your orders, manage your wishlist, and enjoy a faster checkout experience next time.
Shipping & Delivery
We deliver to all 64 districts across Bangladesh.
Delivery charges vary based on your location and the size of the product. The exact amount will be calculated at the checkout page.
- Inside Dhaka: 24–48 hours.
- Outside Dhaka: 3–5 business days.
Warranty & Returns
If your product has a manufacturer warranty, you can either contact the brand's service center directly or send the product to us. Please keep the invoice and warranty card safe.
You can return a product if it is found damaged or defective upon delivery. Please report any issues within 24 hours of receiving the package.
Technical Support
For specific products like Routers, Projectors, or Desktop PC builds, our technical team can provide remote or over-the-phone assistance.
es! You can select individual components (CPU, Motherboard, Casing, etc.) from our "Components" section and we can assemble it for you.