Privacy Policy

Welcome to Pixel Technology, We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information Collection

We collect personal information from you when you register on our site, place an order, or subscribe to our newsletter. The information collected may include:

• Personal Details: Name, Email address, and Phone number.
• Address Information: Shipping and Billing addresses.
• Account Credentials: Username and Password for your secure access.
• Transaction Data: Payment method details and transaction IDs (e.g., bKash, Nagad, or Bank Transfer).

2. How We Use Your Information

We use the information we collect to enhance your experience and process your requests:

• To process your orders efficiently and ensure accurate delivery.
• To communicate order status updates and tracking information via SMS or Email.
• To personalize your experience on our website based on your interests.
• To improve our customer service and technical support.
• To send periodic promotional emails or newsletters (only if you opt-in).

3. Data Protection and Security

At Pixel Technology, we prioritize the security of your data:

• Confidentiality: We do not sell, trade, or rent your “Personally Identifiable Information” (PII) to outside parties.
• Secure Storage: Your data is stored on secure servers and is only accessible by authorized personnel who are required to keep the information confidential.
• Malware Scanning: We perform regular security checks and malware scanning to maintain the integrity of our website.
• Third-Party Logistics: We only share necessary shipping details (Name, Address, Phone) with our trusted delivery partners (e.g., Steadfast, Pathao, eCourier, or Sundarban) to fulfill your orders.

4. Use of Cookies

We use ‘Cookies’ to help us remember and process the items in your shopping cart. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser.

• You can choose to turn off cookies through your browser settings.
• Note: If you disable cookies, some features like the “Shopping Cart” may not function properly, although you can still browse our website.

5. Google Analytics and Advertising

We may use Google Analytics to monitor site traffic and user behavior.

• Google, as a third-party vendor, uses cookies to serve ads based on a user’s prior visits to our website.
• Users may opt-out of Google’s use of cookies by visiting the Google Ad and Content Network privacy policy.

6. Children’s Online Privacy Protection (COPPA)

Pixel Technology does not specifically market to or knowingly collect information from children under the age of 13. Our products and services are intended for use by adults or under parental supervision.

7. User Control Over Personal Information

You can review, change, or update your personal information (such as address or email) at any time by logging into your account through the “My Account” section on our website.

8. Policy Changes

Any changes to our Privacy Policy will be updated directly on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.